MEET OUR TEAM
Discover the people behind Concierge Costa Rica and our commitment to excellence in personalized service.
About Our Company
Concierge Costa Rica is a concierge service company born from the passion and shared vision of three friends with a strong commitment to providing unique experiences and personalized solutions to our clients. With years of experience in hospitality, customer service, business management, and logistics, we decided to join forces to create a business founded on trust, dedication, and attention to detail. We specialize in offering a wide range of services not only in Costa Rica but also in other key destinations. From organizing private transportation, in-home chefs, reservations, and special events to managing everyday tasks that make life easier and more enjoyable. Our company is more than just a business; it is an extension of our friendship and our commitment to delivering exceptional service that simplifies the lives of those who trust us.
Our Core Values
Trust
Building lasting relationships with our clients based on reliability and integrity.
Excellence
Delivering premium service with meticulous attention to detail in everything we do.
Passion
Approaching each client request with enthusiasm and a genuine desire to exceed expectations.
The Founders
Carlos
Founder & Managing Partner
I am an experienced and passionate travel industry professional, with nearly two decades dedicated to creating memorable experiences for travelers. Throughout my career, I have developed a deep understanding of industry trends, customer management, and the importance of tourism. Some of my skills include communication, problem-solving, and the ability to quickly adapt to changes in the industry. My experience has allowed me to build strong relationships with clients, colleagues and partners, highlighting my commitment to excellence and my ability to exceed expectations.
Olden
Founder & Managing Partner
Seasoned by extensive travel and a foodie by nature, Olden is passionate about operations, quality control, process improvement, and international logistics. He started in hospitality back in 2010 and is constantly pushing the boundaries in an industry that he christened as an art. With an advanced college degree in business management and certification as a project manager, he brings a comprehensive skill set to the table when creating the ultimate experience for his clients. He is a multi-award winner for service excellence and fluently communicates in English, Spanish, and Portuguese. In his leisure time, he enjoys trekking, snorkeling, peace and relaxation, and kayaking.